Contact Us
We are here to help.
Whether you have a question about your order, need help with compatibility, or want to report an issue — our support team is ready to assist.
CONTACT DETAILS
Email: info@duxduciscases.com
Phone: +212 722934035
Business Name: DuxDucisCases.com
Address: Bloc C Nr 65, Lot Argana, Ait Melloul, Morocco
Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Response Time: Within 1–2 business days
BEFORE CONTACTING US
You may find an instant answer in our FAQ page. Common topics include:
• Where is my order? — use our Track Your Order page
• How long does shipping take? — see Shipping Policy
• Can I return my case? — see Return & Refund Policy
• Is this case compatible with my phone? — check the product page compatibility section
WHEN CONTACTING US ABOUT AN ORDER
Please include the following to speed up support:
• Order number
• Email address used for purchase
• Clear description of the issue
• Photos or videos if reporting a defect
NOTE
DuxDucisCases.com is an independent retailer. For order-related issues, contact us directly at info@duxduciscases.com. Do not contact Dux Ducis Technology Co., Ltd., as they do not handle customer orders.