Shipping Policy
Last Updated: June 2026
At DuxDucisCases.com, we are committed to transparent and reliable worldwide shipping. Please read this policy carefully before placing your order.
ORDER PROCESSING
All orders are processed within 1–2 business days (Monday–Friday). Orders placed after 2:30 PM (GMT) will be processed the next business day.
Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your package.
SHIPPING ORIGIN
DuxDucisCases.com is operated from Ait Melloul, Morocco. Orders are fulfilled and shipped directly from our international warehouse partner located in China, allowing us to provide worldwide delivery coverage and competitive pricing.
SHIPPING RATES
Shipping Method: Free Shipping
Rate: Free on all orders
Shipping is always free. No additional fees are applied at checkout.
ESTIMATED DELIVERY TIMES
Standard International Shipping: 11–21 business days
Expedited Shipping (where available): 7–10 business days
Maximum (remote areas / customs delays): Up to 30 business days
Delivery times are estimates and may vary depending on destination country, customs clearance, and local postal service conditions.
TRACKING INFORMATION
Once your order is dispatched, you will receive a tracking number via email.
• Tracking updates may take 2–5 business days to appear after shipment
• Final delivery is handled by your local postal service
• You can track your order at any time using our Track Your Order page
CUSTOMS & IMPORT DUTIES
For international orders, customs duties or import taxes (if applicable) are the responsibility of the customer. These charges are determined by your country’s customs authority and are not controlled by DuxDucisCases.com. We are unable to predict or estimate these fees in advance.
INCORRECT ADDRESS
Please ensure your shipping address is accurate and complete at checkout. DuxDucisCases.com is not responsible for delivery failures, delays, or losses caused by incorrect or incomplete address information provided by the customer.
LOST OR DELAYED PACKAGES
If your order has not arrived within 30 business days of the shipping confirmation date, please contact us at info@duxduciscases.com. We will investigate with the shipping carrier and work to resolve the situation as quickly as possible.
CONTACT
Business Name: DuxDucisCases.com
Address: Bloc C Nr 65, Lot Argana, Ait Melloul, Morocco
Email: info@duxduciscases.com